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Testimonials

What Our Customers are Saying
  • Professional and Reasonable!
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    “The job gets done right the first time. I highly recommend Martin, Mike and Maritza for any plumbing or air conditioning needs.”

    G. Varney

  • Qualified and professional Team!!
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    “Best possible experience with a qualified and professional Team!!”

    Jeanie M.

  • I Need A Plumber did an outstanding job for me.
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    “I Need A Plumber did an outstanding job for me eliminating any future problems I may have with this sink. Martin explained all the options I had and I chose the best one that would keep me from having the same problem again. I'm happy with the service and I would call I Need A Plumber again. Thank You”

    Dolores Gandia N.

  • Awesome company & folks!
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    “Superior Service - very fair pricing and knowledgeable - I would highly recommend this company to anyone - very easy to talk with & makes you understand whats happening, and also if he sees something that is wrong - he makes sure to bring it to your attention. Awesome company & folks!”

    Regina N.

  • Martin and his assistant Mike were courteous and professional.
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    “Martin and his assistant Mike were courteous and professional. They completed the work that had to done within a reasonable amount of time. I would recommend their service without hesitation.”

    Susan R.

  • You guys are the best!
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    “You guys are the best Martin Carpenter was AWESOME HE WAS NICE, efficient and downright perfect and yes I will tell my friends about you”

    Bobby R.

  • We are grateful to have someone we can trust for all of our AC AND plumbing issues!
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    “We have had to call on I Need The Plumber & AC twice - once to replace our AC and the second time to unclog our sewer line.  In both instances, the entire staff (from Marisa in the office to all of the techs - particularly Martin) was extremely professional and very knowledgeable.  Martin took the time to explain the various AC units and he and his team were efficient in getting the job done.  Additionally, when we called a second time to handle the plumbing issue, their response time was extremely fast.  Martin and another tech were there within hours and were done in under an hour.  We are grateful to have someone we can trust for all of our AC AND plumbing issues!  Thank you!”

    Vimille B.

  • I recently had a new water heater installed and this company was awesome.
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    “I recently had a new water heater installed and this company was awesome. From the friendly and knowledgeable greeting of Maritza, I felt very comfortable getting a quote. Maritza told me she would call me before the serviceman came and his name so I would know who I was dealing with. She sent Michael the next day and he was very professional and explained the various packages. I decided to let him do the job. He was proficient and installed the tank in no time. Mike was also very courteous and cleaned up after himself. What pleasure to deal with this young man and Maritza. I give them 5 stars.”

    Barbara R.

  • Very reasonable prices. I will recommend this company to my friends, keep up the good work!
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    “Wonderful representation by Michael, he is very knowledgeable and explained everything I needed to have done. Very reasonable prices. I will recommend this company to my friends, keep up the good work!”

    Janet E.

  • A HIGH 5 to Michael!
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    “I had a minor glitch in my garbage disposal and Michael was "Johnny-on-the-spot!"  VERY knowledgeable, professional, polite and explained things in detail.  A HIGH 5 to Michael!”

    Margaret M.

  • Excellent!
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    “Excellent! Would highly recommend.”

    Cynthia D.

  • Overall, great service, I would highly recommend.
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    “As I wasn't pressed for time, I asked for the "at their convenience" service. They called me an hour before they were going to be in my area. Told me the name of the plumber that was coming and approximately their arrival time which made me feel much more comfortable when they arrived. The guys showed up at the time expected, reviewed my problem and gave me three choices for fixing it. Their charges were reasonable and they did a great job. They also addressed a couple additional items while they were there without charging extra. Overall, great service, I would highly recommend. Thank you, Sam and Martin.”

    Joy D.

  • What a pleasure to do business with!
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    “Just got done meeting Mr. Martin Carpenter. What a pleasure to do business with! Had a situation with an overflow in one of my bathrooms and Mr. Carpenter and his apprentice saved the day. Very hard to find a trustworthy and hard working small business owner. Even went the extra mile and surveyed the drain pipe with a camera after the fact. I will recommend him and his company to anyone that needs work done. You will not go wrong in Choosing "I Need The Plumber & AC"!”

    Lawrence V D.

  • Very professional and friendly
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    “Water heater pipe busted called numerous plumbers with no calls back. Marissa answered my call and sent a plumber quickly. Martin came explained everything to me in simple terms I could understand was very professional and friendly fixed the problem without taking me to the cleaners will definitely call them again for any problems and will let everyone I know about them.”

    William M.

  • I cannot recommend this company more strongly.
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    “After a terrible experience with another company, I was referred to I Need the Plumber. From my first contact with Maritza, to the service call, to the installation of a complete new a/c system by Martin and Michael, my experience could not have been more different. Totally professional but very friendly, I was quickly put at ease about the problems and solutions possible. The honesty and superior quality of the work is a refreshing change in today's market. I can not recommend this company more strongly.”

    Pamela S.

  • Never have a long wait and prices are reasonable.
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    “Excellent service. Never have a long wait and prices are reasonable. AND THEY KNOW THEIR STUFF! Would recommend for any plumbing/AC problem”

    Patricia Patrick B.

  • We would most definitely recommend I NEED A PLUMBER to anyone as we feel confident they would be as satisfied as us.
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    “When first moving to Fla. we were at a loss in choosing a reputable air conditioning company.  We had a false sense of hope as we were dealing with the owner of the company (Automatic Control Air & Heat Inc.) who we now know didn't even have a valid license. As a result, we had problems with the brand new unit from the onslaught and nothing but problems for 5 years until we finally reached out to INeed A Plumber.  Martin & Michael were dispatched and fixed our entire system and it is finally working efficiently. Martin was extremely professional and knowledgeable & installed SENSI which allows us to control the thermostat in our house from our mobile phone or iPad wherever we physically happen to be.  Martin also responded immediately when our hot water heater went.  He & Michael installed a new water heater and also a REME-HALO system that kills bacteria & virus on surfaces and in the air. My husband & I both suffer from chronic sinusitis & we have been able to breathe easier & sleep better since then. I would be negligent if I didn't mention Maritza who has also been professional, efficient and compassionate to the needs of her customers. Thank you all for all your help & we would most definitely recommend I NEED A PLUMBER to anyone as we feel confident they would be as satisfied as us.”

    Lilian A.

  • Great service, expertise, clean.
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    “Great service, expertise, clean; they know what they are doing and don't waste time. The follow up is great as well.”

    John D.

  • When we called, they picked up right away and were able to get someone out to us immediately. A+!
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    “I called & they answered! Great company - we highly recommend using them. When we called, they picked up right away and were able to get someone out to us immediately. A+!”

    Edward G.

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